Before Auction
Step 1: Create an Online Bidding Account
You may skip this step if you already have an account with General Auction Company online bidding or with gacbids.com. Before bidding, create a GACBids account by entering your account information. Don’t worry; we won’t share your personal information, and we’ll use it only for bidding.
- Click Login / New Bidder from the top navigation
- Click New Bidder? Click Here button
- Enter your email to check if you already have an account
- Enter your personal or business information, username, and password
- Select your account options
- Complete by clicking the “Submit Registration” button
Already have an account? Login to your account.
Step 2: Register For an Event
After you create an account, you’ll need to register for each event you want to participate in.
- Click Current Auctions from the top navigation
- Find the event you want to register for
- Click the “Register To Bid” button under the event details
- Log in to your account
- Write a message to the auctioneer (optional)
- Check the box to agree to the Terms & Conditions
- Complete by clicking the “Submit Registration” button
After completing this step, the “Register To Bid” button will turn red and display “You Are Registered”.
Step 3: Add Your Deposit
After you complete your registration, you’ll receive an email with a link to add your deposit, or you can click the Add Your Deposit link in the event description. When entering your deposit information, make sure you use the same information as your bidder account (name, email, and/or company). We will not be able to match your deposit with your online registration if the information is different.
Frequently Asked Questions
Before the Auction
Click the “BID” button. A pop-up window will appear with the next bid increment. Click “CONFIRM” to complete the process, or to leave a maximum bid and have the system bid for you, click the “+” button or type the amount you are willing to bid up to.
Day of Auction
30 minutes before the auction starts, a “Live Catalog” link will appear in the top main menu, a button in the event description, and an email with a direct link to the Live Catalog screen. This is the page you’ll want to be on to place your bids on the day of the sale. Enter Live Catalog
As of September 29, 2026, you no longer need a deposit to bid. If you paid a deposit before that date and did not make a purchase, we will process your refund on the next business day (starting on Monday). If you received an invoice, we will refund your deposit when you pay it.
After you register, you will receive an email to approve your account.
No. Our auctions are open to the public. Before bidding, check the vehicle listing to confirm that it is available to the public. Some vehicles are restricted to licensed dealers.
If the auction has ended, sales are final. If you’ve already confirmed a bid on gacbids.com, contact General Auction Company as soon as possible with the auction name, lot number, your bidder name, and the bid amount. Call (714) 670-8510 or email support@generalauction.com. For technical help, call (657) 577-6675.
The buyer will receive an invoice for the winning lots after the auction ends.
GAC will send invoices for winning lots, and the buyer must click the link on the invoice to book an appointment online.
