After Auction
All sales are final! No adjustments will be made on any item for any reason whatsoever. All descriptions of vehicles, equipment, miscellaneous, general, or specific merchandise are for reference only. Information provided by any auction employee will need to be verified by the bidder of each lot. The Buyer has the final obligation to determine the size, condition, shape, year, make, model, and value of each item at the state it is in as it sits.
Winning Bids
Bidders can view their winning lots on the “Current Bids” page. Here, you’ll be able to access your Current Bids and their statuses, Watch List, Top Picks, My Auctions, Past Bids, and Past Watch List.
Invoicing
You will receive your invoice no later than the end of the 1st business day after the sale (Monday).
Payments: By Appointment Only!
Full payment must be made by the business’s close on the 3rd business day after the sale (Wednesday) unless agreed to in writing by General Auction Company management.
Acceptable Payment Methods: Cash, Cashier’s Check, Money Order, Credit Card, or Wire Transfer!
A 3% payment processing fee
A 3% discount applies to all cash, cashier’s check, money order, and wire transfer payments. A $35.00 transaction fee applies to all wire transfers.
Buyer’s Fee:
A 14% Buyer’s Premium will apply to all Vehicles and construction Equipment, along with a $20.00 lot fee for Construction Equipment, in addition to all other taxes and DMV fees that apply.
A 16% Buyer’s Premium will apply to all Miscellaneous, along with a $20.00 per lot fee on each lot purchased, in addition to all other taxes and fees that apply. Online Absentee Auction Bids close at 7:00 AM (PST) the day of the sale.
Removal
All items must be removed within five (5) calendar days after the sale (Friday, by appointment only). A $20 per day storage fee will apply on each and all lots not removed by Friday after the auction (No exceptions). Any loading or moving of items is the sole responsibility of the Buyer. Removal shall occur Monday through Friday the week after the sale from 8:00 AM to 3:30 PM. Not picking up items will give General Auction Co. full rights to dispose or sell any left behind items after one week after the sale date.
Frequently Asked Questions
Before the Auction
Click the “BID” button. A pop-up window will appear with the next bid increment. Click “CONFIRM” to complete the process, or leave a maximum bid and have the system bid for you by clicking the “+” button or typing the amount you are willing to bid up to.
Day of Auction
30 minutes before the auction starts, a “Live Catalog” link will appear in the top main menu, a button in the event description, and an email with a direct link to the Live Catalog screen. This is the page you’ll want to be on to place your bids on the day of the sale. Enter Live Catalog
As of September 29, 2026, you no longer need a deposit to bid. If you paid a deposit before that date and did not make a purchase, we will process your refund on the next business day (starting on Monday). If you received an invoice, we will refund your deposit when you pay it.
After you register, you will receive an email to approve your account.
No. Our auctions are open to the public. Before bidding, check the vehicle listing to confirm that it is available to the public. Some vehicles are restricted to licensed dealers.
If the auction has ended, sales are final. If you’ve already confirmed a bid on gacbids.com, contact General Auction Company as soon as possible with the auction name, lot number, your bidder name, and the bid amount. Call (714) 670-8510 or email support@generalauction.com. For technical help, call (657) 577-6675.
Buyer will receive an invoice with winning lots when auction is over.
GAC will send invoices for winning lots, and the buyer must click the link on the invoice to book an appointment online.
