During Auction
Day of Auction
30 minutes before the auction starts, a “Live Catalog” link will appear in the top main menu, a button in the event description, and an email with a direct link to the Live Catalog screen. This will be the page you’ll want to be in to place your bids the day of the sale.
Frequently Asked Questions
Before the Auction
Click the “BID” button. A pop-up window will appear with the next bid increment. Click “CONFIRM” to complete the process, or to leave a maximum bid and have the system bid for you, click the “+” button or type the amount you are willing to bid up to.
Day of Auction
30 minutes before the auction starts, a “Live Catalog” link will appear in the top main menu, a button in the event description, and an email with a direct link to the Live Catalog screen. This is the page you’ll want to be on to place your bids on the day of the sale. Enter Live Catalog
As of September 29, 2026, you no longer need a deposit to bid. If you paid a deposit before that date and did not make a purchase, we will process your refund on the next business day (starting on Monday). If you received an invoice, we will refund your deposit when you pay it.
After you register, you will receive an email to approve your account.
No. Our auctions are open to the public. Before bidding, check the vehicle listing to confirm that it is available to the public. Some vehicles are restricted to licensed dealers.
If the auction has ended, sales are final. If you’ve already confirmed a bid on gacbids.com, contact General Auction Company as soon as possible with the auction name, lot number, your bidder name, and the bid amount. Call (714) 670-8510 or email support@generalauction.com. For technical help, call (657) 577-6675.
The buyer will receive an invoice for the winning lots after the auction ends.
GAC will send invoices for winning lots, and the buyer must click the link on the invoice to book an appointment online.
